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EPA Dairy
Client : Hatsun Agro Products, India Hatsun Agro Products
Industry : Dairy products
 
About Hatsun Agro products
In the late 90's, "Hatsun Agro products" was formed as a small partnership firm, marketing the brand Arokya. Arokya milk is one of the hot products under Arokya, sold all over Tamilnadu. The company is located in Salem; Tamilnadu, India is serving entire Tamilnadu with their milk products.

The Process
Milk from producers is collected everyday at various centers and sent to the factory on the same day for processing. Once they reach the factory they are checked for quality and added to other storage sections and sent for processing. This accumulated volume of milk is then again sent to lab test to find out various parameter levels. Based on that, additions and adjustments of certain factors are done to arrive at a standard milk formula for end users. Once the milk is standardized, they are packed in different volume packets and sent to various distributors for sale

The Challenge
All the above-mentioned processes other than the distributor dispatch and billing was done manually. Hatsun faced problems in many areas especially data mismatching and consumption of time and resource. The main problem started in transportation of milk from collection center to factory. The company found lot of differences in quality and quantity between collection center and factory.

Similar problem aroused in areas where manual entries and calculation play vital roles such as parameter level checking, adjustments, producer bill and distributor bill generation. The company was completely in a need of automation.

Response
Pinnacle Software System (P) Limited was asked to automate the entire process in early 1999 and after a fast and thorough study, pinnacle straight-away started implementing solutions in various locations.

The differences in quality parameters from various centers with the factory ones are sorted by scan sheet automation process with automatic weighing and lab test comparisons. Complete automation of production processes was done in just 180 days. Producer and distributor bill was automated. Producer bonus generation was done in a very accurate way.

Factory specific production reports, collection reports and year-end calculations were done and updated to web for corporate analysis.

Result
A clear and straight road was laid right from beginning to the end thus increased the quality processing, timely delivery and customer satisfaction.

 
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