Neternals provides merchants a set of powerful tools that helps merchants in building their store without technical expertise. By visiting the online store, customers can search for products, get vital information about them and then place orders.

2) How does Neternals help my business?
Neternals is a power packed product that helps merchants build an online store in an economical way. The built-in unique features enable merchants gain a wide reach for their products, increase customer base, build brand image, reduce sales cycle, reduce maintenance overheads, etc.

3) Is Neternals suitable for small retailers?
Yes. Any business that has more than one item to sell will find Neternals to be an effective solution.

4) Why Neternals?
Only the Neternals offers unique features like electronic catalogue with an easy to use interface, and high security at an affordable price.

5) How does Neternals work?
When a customer visits the online store, they use the powerful search tools to search or locate product categories, select and view interested products. When they choose a product, they enter the order details and submit the order for delivery.

Once an order is raised by the customer, the merchant gets an intimation about the order. The merchant now can approve or deny the order and once an order is approved, items can be shipped to the customer.

6) How do I create and Manage an online store using Neternals?
The merchant creates the online store with just a few clicks. Neternals automatically builds the framework of the store like construction of the store in the way a construction company would build a store in the real world.

You can login to the store and define the catalog of items. The two main steps involved are defining product categories and entering product details, prices and appending images. The set-up and maintenance can be done from any computer that possesses Internet connectivity. If you've got connection to the Internet, you need not spend additional cost on hardware to open an online store with Neternals.

7) What if I already have a website of my own?
You can link your existing website with your store by providing a link to it and there are options to provide links back to your website from the Neternals.

8) Can I integrate Neternals with my existing web site?
Yes. You can use the LINKS options in the customizable layout and specify your main URLs there. These URLs get displayed in the main page of your store. You can also link your online store from your website since your store will have a defined URL.

9) What happens when I make a sale?
When Neternals receives an order, it automatically sends you an email with product details, delivery address, delivery method, and details of the buyer. You can use the merchant features to complete the transaction.

10) Is Neternals software secure?
Yes. Neternals is very secure. Neternals has been built with different levels of security in the various areas. You may please refer our security and privacy policies for further details.

11) Do I need technical knowledge to administer my store?
No. You need no technical knowledge to build an online store with Neternals. All that you need is only basic working knowledge of Internet.

12) What do I need to use Neternals?
You need only few things to build and administer your store,

i) Computer with Internet connectivity and

ii) A Web browser

13) Can I use my web design as layout for the online store?
Not currently. One of the reasons is that Neternals is so quick and easy to use that it provides you ready-made templates and design elements. The tools that are readily available with Neternals are very powerful that assist you to change the design, color, fonts etc., rapidly.

However, Neternals will soon include more user-friendly tools that give the online store a better-customized look.

14) How will customers access my online store?
After completing the registration process and when the online store is created. Your online store is assigned one URL for administration and another URL for customer view. The customer may access your online store by using the appropriate URL.

15) How are modifications to my site managed?
Once your site is online you can access it for maintenance from any Internet-connected computer at any point of time. By using the various controls provided, you can change your products and the design elements of your online store.

16) How can I get a different URL other than the one provided by Neternals?
You must purchase an independent domain name. You should redirect the request to the URL given by Neternals.

17) How do I buy Neternals?
Please fill out the order request form and we will contact you through our alliance partner in your country.

18) How do I get more information regarding Neternals?
Please fill out the feedback form.